Методическая разработка At the Travel Agency

You are given the phrases of the manager of the Travel Agency. Put them in the right place in the conversation.

1. All right. Would you like to schedule another flight?

2. All right, here it is. It's flight 1200 to Tokyo on June 2^nd, right? Seat numbers 88A and 88B.

3. You will get back only 85% of the fare.

4. Thank you Mrs. Watson, let me cancel your ticket.

5. OK. Do you know the date and the reservation number?

6. Would you like to cancel both of them?

Cancelling a Booking

• Hello, I need to cancel my flight to Tokyo.

• ________________________________________________

• I booked it yesterday. It'll be under Emma Brown, number Z21455.

• ________________________________________________

• Yeah, yeah. That's the one.

• ________________________________________________

• Yes.

• ________________________________________________

• I understand.

• ________________________________________________

• No, but I will be back to you soon.

• ________________________________________________

You are given the phrases of the manager of the Travel Agency. Put them in the right place in the conversation.

1. All right. Would you like to schedule another flight?

2. All right, here it is. It's flight 1200 to Tokyo on June 2^nd, right? Seat numbers 88A and 88B.

3. You will get back only 85% of the fare.

4. Thank you Mrs. Watson, let me cancel your ticket.

5. OK. Do you know the date and the reservation number?

6. Would you like to cancel both of them?

Cancelling a Booking

• Hello, I need to cancel my flight to Tokyo.

• ________________________________________________

• I booked it yesterday. It'll be under Emma Brown, number Z21455.

• ________________________________________________

• Yeah, yeah. That's the one.

• ________________________________________________

• Yes.

• ________________________________________________

• I understand.

• ________________________________________________

• No, but I will be back to you soon.

• ________________________________________________